{"id":13043,"date":"2025-10-21T07:03:43","date_gmt":"2025-10-21T07:03:43","guid":{"rendered":"https:\/\/draniketkulkarni.in\/shop\/?page_id=13043"},"modified":"2025-10-21T07:07:51","modified_gmt":"2025-10-21T07:07:51","slug":"shipping-return-policy","status":"publish","type":"page","link":"https:\/\/draniketkulkarni.in\/shop\/shipping-return-policy\/","title":{"rendered":"Shipping &#038; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13043\" class=\"elementor elementor-13043\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70b2787 e-flex e-con-boxed e-con e-parent\" data-id=\"70b2787\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3632e6c elementor-widget elementor-widget-text-editor\" data-id=\"3632e6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Shipping &amp; Return Policy<\/h2><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\"><strong>Last Updated:<\/strong>\u00a0October 2025<\/p><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">At\u00a0<strong>Dr. Aniket Kulkarni Clinic<\/strong>, we aim to ensure that all orders placed through our online store are delivered safely, promptly, and in perfect condition. Please read the following policy carefully before placing your order.<\/p><hr class=\"bg-subtle h-px border-0\" \/><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">1. Shipping Policy<\/h4><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Order Processing<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">All confirmed orders are processed within\u00a0<strong>24\u201348 hours<\/strong>\u00a0(excluding Sundays and public holidays).<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Orders received after 6 PM IST will be processed the next business day.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">You will receive a confirmation message or email once your order is processed and shipped.<\/p><\/li><\/ul><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Delivery Timelines<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Standard delivery time:\u00a0<strong>3\u20137 working days<\/strong>\u00a0depending on your location.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">For remote or non-metro areas, delivery may take additional time.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Delivery timelines may vary depending on courier partner availability, holidays, or unforeseen delays such as bad weather.<\/p><\/li><\/ul><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Shipping Charges<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">A\u00a0<strong>nominal shipping fee<\/strong>\u00a0may apply depending on location and order value.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Free shipping may be offered on promotional days or qualifying orders (subject to change without prior notice).<\/p><\/li><\/ul><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Order Tracking<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Once dispatched, you will receive a tracking link via SMS or email to monitor delivery progress.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Orders can also be tracked through your registered account on our website.<\/p><\/li><\/ul><hr class=\"bg-subtle h-px border-0\" \/><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">2. Return and Replacement Policy<\/h4><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Due to the\u00a0<strong>sensitive nature of medicines and healthcare products<\/strong>, returns are not accepted once the product has been delivered and opened. Please review the conditions below:<\/p><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Eligibility for Return or Replacement<\/h4><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">We accept\u00a0<strong>returns or replacements only under the following conditions<\/strong>:<\/p><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">You received the\u00a0<strong>wrong product<\/strong>.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The product arrived\u00a0<strong>damaged, tampered, or expired<\/strong>.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">You reported the issue within\u00a0<strong>48 hours of delivery<\/strong>\u00a0to our support team with\u00a0<strong>clear photo or video evidence<\/strong>.<\/p><\/li><\/ul><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">If these conditions are met, we will arrange a replacement or refund at our discretion after verifying the claim.<\/p><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Non-Returnable Items<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Opened, used, or partially consumed products.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Medicines damaged due to improper storage or handling after delivery.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Orders placed without prior medical consultation and later self-reported as \u201cineffective.\u201d<\/p><\/li><\/ul><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Refund Timeline<\/h4><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">After approval, refunds (if applicable) will be processed within\u00a0<strong>7\u201310 working days<\/strong>\u00a0through the original payment method.<\/p><hr class=\"bg-subtle h-px border-0\" \/><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">3. Cancellation Policy<\/h4><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Orders can be\u00a0<strong>cancelled within 6 hours<\/strong>\u00a0of placing them if they haven\u2019t been processed or shipped.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Cancellations are not accepted once dispatch confirmation has been shared.<\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">In case you wish to cancel an order before shipping, please contact our support team immediately at\u00a0<strong><a class=\"reset interactable cursor-pointer decoration-1 underline-offset-1 text-super hover:underline font-semibold\" href=\"mailto:info@draniketkulkarni.in\" target=\"_blank\" rel=\"nofollow noopener\">info@draniketkulkarni.in<\/a><\/strong>\u00a0or via phone.<\/p><\/li><\/ul><hr class=\"bg-subtle h-px border-0\" \/><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">4. Important Note<\/h4><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">\ud83e\ude7a\u00a0<strong>All buyers are entitled to a free 10-minute consultation<\/strong>\u00a0before starting any medicine purchased from our store. If a buyer skips the consultation and takes medicine directly, we will\u00a0<strong>not be responsible for any side effects, wrong dosage, or health reactions<\/strong>.<\/p><hr class=\"bg-subtle h-px border-0\" \/><h4 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">5. Contact for Support<\/h4><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">For any questions about shipping, delivery, or returns, please reach out to:<br \/><strong>Dr. Aniket Kulkarni Clinic \u2013 Support Team<\/strong><br \/>Email:\u00a0<a class=\"reset interactable cursor-pointer decoration-1 underline-offset-1 text-super hover:underline font-semibold\" href=\"mailto:contact@draniketkulkarni.in\" target=\"_blank\" rel=\"nofollow noopener\">contact@draniketkulkarni.in<\/a><br \/>Phone: +91 91684 20242\u00a0<br \/>Website:\u00a0<a class=\"reset interactable cursor-pointer decoration-1 underline-offset-1 text-super hover:underline font-semibold\" href=\"https:\/\/draniketkulkarni.in\/\" target=\"_blank\" rel=\"nofollow noopener\">www.draniketkulkarni.in<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Return Policy Last Updated:\u00a0October 2025 At\u00a0Dr. Aniket Kulkarni Clinic, we aim to ensure that all orders placed through our online store are delivered safely, promptly, and in perfect condition. Please read the following policy carefully before placing your order. 1. Shipping Policy Order Processing All confirmed orders are processed within\u00a024\u201348 hours\u00a0(excluding Sundays and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13043","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/pages\/13043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/comments?post=13043"}],"version-history":[{"count":4,"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/pages\/13043\/revisions"}],"predecessor-version":[{"id":13047,"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/pages\/13043\/revisions\/13047"}],"wp:attachment":[{"href":"https:\/\/draniketkulkarni.in\/shop\/wp-json\/wp\/v2\/media?parent=13043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}